Investigation of the causes, origin, and circumstances of claims
The investigation of the causes, origin, and circumstances of a claim is a fundamental process within expert assessment work, as it allows for a technically rigorous determination of what happened, how the damage occurred, and which factors were involved in its development.
At MARTRAT Perits, we carry out specialized interventions in claims investigation, applying advanced technical methodologies and the knowledge of a multidisciplinary team made up of engineers, architects, technicians, and risk analysis experts.
Our work focuses on accurately determining the origin of the claim, whether it involves a fire, water damage, explosion, electrical failure, theft, or any other event covered by an insurance policy. To this end, we conduct on-site inspections, evidence analysis, information gathering, and technical studies that allow us to reconstruct the sequence of events.
The main objective of this work is to objectively establish the causes that triggered the claim, as well as the circumstances that may influence the determination of liability and compensation. This analysis is essential for insurance companies as well as insured parties, lawyers, brokers, and other entities involved in risk management.
In addition, in cases where it is required, our investigations are complemented by the support of specialists in areas such as forensic engineering, structures, electrical installations, construction, or damage valuation, ensuring a comprehensive and precise approach.
At MARTRAT, we act with technical independence and professional rigor, ensuring that each expert report clearly and well-foundedly reflects the conclusions reached, providing security and transparency in the resolution of each claim.